Terms & Conditions

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All Sales made by The Cheesecake Emporium (the Company) are subject to the following terms & conditions. Nothing contained within these terms and conditions affects your (the Customer’s) statutory rights as a consumer. Please read the following terms and conditions, if there is anything you (the Customer) don’t understand please ask for an explanation.


The price for the order shall be as stated on the Customer’s Order Form. The Customer agrees to pay the full price to the Company in accordance with these Terms and Conditions


Only orders over £100 require a deposit of 50% of the total price. Please note deposits are non-refundable and non-transferable. The deposit becomes due upon placing the order, once the Customer has checked and agreed the details on the Order Form. Orders are deemed to have been accepted only when the deposit has been paid.


Payments may be made by:

  • BACS
  • Bank Cheque
  • Cash
  • Credit card

Final Payment

Final payment for wedding and bulk orders must be made 10 days prior to the delivery date.


The customer will be responsible for any additional charges incurred by the Company as a result of payment failure.

Alterations to orders

The Customer is responsible for ensuring that the contents of the Order Form are accurate.


Orders may be collected at any reasonable time by prior arrangement.


Local orders can be delivered any reasonable time by prior arrangement.

The Company cannot be held responsible for any damaged caused by delivery/collection once the product has been signed for.


Please be aware that whilst the chosen cheesecakes may not be made with nuts or a nut product, it will be prepared in a kitchen where nut products may be present.